AI Connector

Connect Salon Symphony to Claude or ChatGPT

Use prompts in Claude or ChatGPT to ask questions about your Salon Symphony workspace in plain English, for example "Who hasn't finished this week's opening tasks?" or "Summarize what the team talked about in the Front Desk channel yesterday."

The connector is read-only. Claude or ChatGPT can only read what you can already see in Salon Symphony, and cannot send messages, assign tasks, or modify anything.

Examples

• Chat summaries: "Summarize the Everyone chat from the last 3 days."
• Policies and documents: "What is our dress code policy?" or "Find the new hire checklist."
• Task follow-up (owners, admins and managers): "Who has overdue tasks this week?"
• Read receipts (owners, admins and managers): "Who hasn't read the latest holiday hours alert?"
• Team: "List everyone on the team with the stylist position."
• What's new: "What documents and announcements were added in the last two weeks?"

Before you start

• You must have an active Salon Symphony workspace. 
• You must sign in with your Salon Symphony email and password.
• You must have a Claude or ChatGPT account that supports connectors.

Connect in Claude

1. In Claude, click Settings » Customize. 
2. Then click Connectors.
3. Search Salon Symphony and click Connect.
   • If it isn't listed yet, click Add, then Add custom connector. Enter Salon Symphony as the name and https://api.mysalonsymphony.com/mcp as the URL, then click Add and Connect.
4. Sign in to Salon Symphony, choose the workspace you want to connect, and click Allow access.
5. You're sent back to Claude. Start a new chat and ask a question about your workspace.

Connect in ChatGPT

1. In ChatGPT, open Apps (or Plugins) and search for Salon Symphony, then click Connect.
   • If it isn't listed yet, choose Add, then Add custom MCP server, and enter https://api.mysalonsymphony.com/mcp.
2. Sign in to Salon Symphony, choose the workspace, and click Allow access.
3. In a chat, click + and pick Salon Symphony, then ask your question.

What the AI can see

• Only the one workspace you chose when connecting. To use a different workspace, disconnect and connect again.
• Only chats you are a member of, and only content you can open in Salon Symphony.
• Task and read-receipt reports are available to owners, admins and managers only.

Content used to answer your question is sent to Claude or ChatGPT. See our privacy policy.

Disconnect

• Claude: Customize > Connectors > Salon Symphony > Disconnect.
• ChatGPT: Apps > Salon Symphony > Disconnect.

After you disconnect, Claude or ChatGPT can no longer read your workspace. Removing someone from the workspace also removes their access through the connector.

Need help?

Contact Salon Symphony support.