Group chat channels bring order and clarity to everyday conversations within your company. You can create them for any topic or team from the SS Mobile App.

How It Works

Both Admins and Members can create group chat channels from the app.

1. From the Chat (Messages) screen, tap the pencil icon at the top right.
2. Tap Create Group Chat.
3. Enter the Group Name, then select the members you wish to add to this channel.
4. Click Next.

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Step 3

Top 10 Chat Channels

Bring together the right people and the right information with these popular group chat channels. 

1. 'Everyone'

This channel is a must-have. Once all team members have joined your workspace, create an ‘Everyone’ group chat channel to send and receive company-wide updates, questions, and comments.

2. 'Social Media Inspo'

Use this group chat to share social media inspiration, such as post ideas and managing business page updates.

Pro Tip: If your salon uses an agency, such as IM Marketing or Glammatic, you can invite your account manager to join this channel.

3. 'High-Five'

Your team puts in a lot of effort – and who doesn’t love a little validation from time to time?

Whether it’s a 5-star review or someone went the extra mile, this channel is ideal for celebrating wins and recognizing staff.

4. 'Supplies Needed'

A stylist needs business cards? Font desk needs service menus? New towels need to be ordered? Use this channel to keep requests for various salon supplies in one place.

5. 'Retail Updates'

Are your providers are making the right recommendations? Be sure your team is selling through any discontinued products or old packaging. Plus, educate your team on the latest product launches from your distributor.

6. 'Sustainability'

Share practical tips for reducing your salon’s environmental footprint. This could include reminders to switch off lights and electronics, use Sustain Beauty’s scrummi towels, or opt for waste-reducing color solutions like Vish.

Encourage staff to share links to resources, blog articles, or social posts about workplace sustainability practices.

7. 'Product Launches'

This channel is perfect for announcing new and discontinued products. We recommend adding all team members to this channel to keep everyone in the know, helping you promote and sell through new retail.

8. 'Productivity Tips'

Dedicate this group chat to sharing productivity hacks, tools, and best practices! Drop in links to articles, podcasts, and TED Talks – plus recommend books, such as Fierce Conversations, and behind-the-chair techniques for increasing productivity for service providers.

9. 'Leadership Team'

Create this group chat for your managers and leadership team to keep all decision-makers on the same page. Schedule changes? Time off requests? Discuss everything openly in this group.

10. 'New Talent'

Welcome new hires, share onboarding resources, and help them get up to speed faster.

New team members can use this channel to ask HR questions, get to know each other, and get comfortable with their new salon family.

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